RETURN, CANCELLATION AND REFUND POLICY - https://smilehappy.in/

RETURN, CANCELLATION AND REFUND POLICY

Return Policy

  • Return policy apply on those items who are misprint/damage after delivered
  • Make a proof video of item for this policy
  • If you received a defective product then make a video & send on our email.
  • Once you have requested for a return, exchange the product will be collected with in 7-10 working days.

CANCELLATION POLICY

  • The whole order amount will be refunded if the order is canceled before print. If order become ready then it can’t cancel 
  • If you want to edit your order , we will not able to change anything once processed.

REFUND POLICY

  • Cancellations- if the order is cancel before processing then refund will be done to your bank account within 7-10 days.
  • If you received damaged, defective or wrong product. Pease contact us within 48 hours of the order delivery with the pictures of the packaging box and an unboxing video too.
  • Gift cards/vouchers are non-refundable.
  • Non-Refundable item some products may be excluded from our refund policy, such as personalized items or customized item. These product are one of a kind & cannot be added back to shelf. So return, refund or cancellation is not possible for this category of item.
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